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Privacy Policy

1. Responsible Entity
 

CyberCradle Ammar Nemat – Sole Proprietorship
Goltzstraße 63
13587 Berlin
Germany
Email: info@cybercradle.de
Website: www.cybercradle.de
 

2. General Information
 

We take the protection of your personal data seriously. We treat your personal data confidentially and in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

This privacy policy informs you about the type, scope, and purpose of personal data processing when you use our website or communicate with us.
 

3. Purposes of Data Processing

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We process personal data only when necessary:

  • To respond to inquiries (Art. 6(1)(b) GDPR)

  • To fulfill pre-contractual or contractual obligations

  • For legitimate business communication (Art. 6(1)(f) GDPR)

  • To improve our services and maintain website functionality
     

4. Contact by Email
 

If you contact us via email, your data (email address, name, message content) will be processed to respond to your inquiry. This processing is based on our legitimate interest in communication (Art. 6(1)(f) GDPR) or to carry out pre-contractual steps (Art. 6(1)(b) GDPR).
 

5. Cold Email Outreach and Use of Apollo.io
 

We use Apollo.io to identify and contact professionals in a B2B context. Outreach is limited to what is necessary and relevant to recipients' business roles.

Our legal basis for outreach is our legitimate interest in B2B marketing (Art. 6(1)(f) GDPR). You can object to the use of your data for direct marketing at any time by replying or emailing info@cybercradle.de.
 

6. Hosting and Infrastructure (Wix.com)
 

This website is hosted by Wix.com Ltd., located in Israel. Wix processes data on our behalf under a Data Processing Agreement in accordance with Art. 28 GDPR.

Wix stores data in secure data centers in the EU, USA, and Israel. The EU Commission has recognized Israel as having an adequate level of data protection.

For more, see: https://www.wix.com/about/privacy
 

7. Your Rights Under GDPR
 

You have the right to:
 

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (where permitted by law)

  • Restrict or object to processing

  • Receive your data in a portable format
     

Please contact us at info@cybercradle.de for requests or questions.

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8. Right to File a Complaint

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If you believe that your personal data is being processed unlawfully, you have the right to contact a data protection authority.

Example authority for Berlin, Germany:
Berliner Beauftragte für Datenschutz und Informationsfreiheit
Alt-Moabit 59–61
10555 Berlin
https://www.datenschutz-berlin.de

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9. Contact Forms and Communication Channels

Product Sheet & Quote Request Forms
 

When you submit a form on our website to receive a product sheet or project quote, we collect the data you provide — typically your name, email, phone number, and selected project or service interests.
 

We process this data to:
 

  • Respond to your inquiry and provide the requested information

  • Offer occasional updates about our services and exclusive promotions (only if you consent)
     

Legal Basis:
 

  • Art. 6(1)(b) GDPR — Pre-contractual communication

  • Art. 6(1)(a) GDPR — If you opt-in to receive updates/promotions

  • Art. 6(1)(f) GDPR — Our legitimate interest in communicating with prospects
     

You can withdraw your consent at any time by clicking "unsubscribe" in any email or contacting us at info@cybercradle.de.

Live Chat Feature
 

When you use our website chat feature, your IP address and the content of your messages are stored temporarily to facilitate real-time communication and assist you with your request.
 

Legal Basis:

  • Art. 6(1)(f) GDPR — Our legitimate interest in providing fast customer support
     

Chat data is stored securely and automatically deleted after a defined retention period unless required for ongoing communication.
 

Optional Section (for transparency):

Use of reCAPTCHA
 

To protect our forms from spam and abuse, we use Google reCAPTCHA. This tool may collect your IP address and other data required to provide the service. Google's privacy policy applies:

https://policies.google.com/privacy
 

Legal Basis:
Art. 6(1)(f) GDPR — Our legitimate interest in maintaining website security

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